We have a 10-day return policy, which means you have 10-days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at infohippyhope@gmail.com . Please note that returns will need to be sent to the following address: Hippy Hope , Aristofanous 34, Chalandri 15232 , 2106855184
If your return is accepted, we’ll send you an email with all the instructions on how we will pay you back.
You can always contact us for any return question at infohippyhope@gmail.com
Exceptions / non-returnable items
Items on 50% off sale and swimwear cannot be returned or refunded.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us infohippyhope@gmail.com
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at infohippyhope@gmail.com
If your return is accepted, we’ll send an email with all the instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Shipping and return cost
The shipping and return cost is 5€ for domestic orders and will be taken from the refund amount. In case your order is returning from outside the EU, you will be additionally burdened with any other fees, duties and taxes imposed by customs authorities.